Centro Comercial Plaza Moliere Dos-22 Col. Polanco Reforma
Sanborns Cafe
410 m
Londres 149
Nadefo
240 m
Calle Liverpool 183
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Friendly staff
Lack of service
Limited ventilation in rooms
7.4/10
Very good
Rooms
6.0
Location
8.7
Service
7.0
Dining
9.0
Guest reviews
7.4/10
based on 5 reviews
3.5/5
based on 310 reviews
8.2
8.2/10 based on 1837 reviews
#145 of 457 hotels in Mexico City based on Tripadvisor
Abraham
United States,
January
2024
8.2/10
The hotel may have a misleading lobby layout, but don't be fooled! The rooms are pretty basic, nothing fancy, but they serve their purpose. The service is warm and friendly, with helpful staff making your stay pleasant. The location is superb, especially if you want to explore downtown Sonarosa. The dining experience is excellent, offering good quality at a reasonable price. Overall, a decent option for those looking for a convenient stay in a secure area.
Rooms
7.0
The rooms are just the average room you can find anywhere, but they are clean and comfortable.
Service
8.0
The service is very friendly and hospitable, making you feel welcomed throughout your stay.
Location
9.0
The hotel is in front of Zona Rosa, making it secure and well-connected to the rest of DF, with landmarks and the subway nearby.
Dining
9.0
The dining experience was excellent, offering quality at a very good price.
Facilities
8.0
The hotel offers all the basic facilities you would expect, ensuring a comfortable stay for guests.
Stanley
United States,
October
2023
7.4/10
Upon arrival at 3:00 pm, I found the central AC only functional in the lobby and common areas, not inside the rooms, which was quite misleading. Despite requesting the highest floor, my room was given to someone else because I didn’t show up by 2:00 pm.
Rooms
5.0
The central AC was only available in the lobby and common areas, not inside the rooms, which was misleading. Moreover, my room was given away due to my late arrival.
Service
7.0
The staff were professional and courteous. They assisted me in contacting the police, moving rooms, and attending to my other needs. However, there were certain issues with the behavior of the girl at reception along with the manager and the entire staff.
Location
8.0
The hotel’s prime location near the happening Zona Rosa with loads of restaurants within walking distance, as well as clubs and malls nearby, makes it a standout reason to stay here. However, the area felt a bit dark and insecure at night.
Dining
9.0
The dining experience was excellent, offering good quality dishes at a very reasonable price.
Facilities
9.0
The hotel provides excellent dining options at very good prices, making it a great value for guests.
Lewis
United States,
June
2023
7.2/10
I found the hotel to have a mixed experience. The location was excellent, close to many restaurants and walking distance to vibrant areas like Zona Rosa. Although the rooms lacked proper ventilation in some areas, those facing Av Chapultepec had nice windows for fresh air. Unfortunately, the lack of service during my stay was a letdown, but the staff was friendly and welcoming when present.
Rooms
7.0
Rooms facing Av Chapultepec had nice windows for fresh air, but others lacked ventilation.
Service
6.0
The staff, although friendly and helpful when available, lacked consistent service throughout my stay.
Location
9.0
The hotel’s location is a major plus, near bustling areas like Zona Rosa and Insurgentes metro station.
Dining
5.0
Facilities
7.0
The facilities were adequate without any standout features.